J. D. JAIN Vs. THE MANAGEMENT OF STATE BANK OF INDIA & ANR.

PETITIONER:
J. D. JAIN

Vs.

RESPONDENT:
THE MANAGEMENT OF STATE BANK OF INDIA & ANR.

DATE OF JUDGMENT17/12/1981

BENCH:
ISLAM, BAHARUL (J)
BENCH:
ISLAM, BAHARUL (J)
TULZAPURKAR, V.D.
VARADARAJAN, A. (J)

CITATION:
1982 AIR  673          1982 SCR  (2) 227
1982 SCC  (1) 143      1981 SCALE  (3)1884

ACT:
Constitution of India 1950 Art. 226-Award of Industrial
Tribunal-Jurisdiction    of    High   Court-interference-When
arises.
Industrial     Disputes   Act     1947    S.  11    A-Complaint-
Depositor against  bank employee-Debit    authority alteration
of-Withdrawal of  excess  money-Confession  by    employee  to
officer of  alteration and  withdrawal-Holding    of  domestic
enquiry-Non examination     of depositor-Charge  of  fraud     and
misappropriation proved-Employee  discharged  from  service-
Dispute raised-Issue  referred to  Tribunal-Tribunal holding
depositor  (complainant)   not     examined-Evidence   against
employee  ‘hearsay’-Directing  reinstatement-High  Court  in
writ petition  setting aside  of tribunal-High Court Whether
correct in  interfering with award-Award whether vitiated by
misconception of law.
Labour  Law-Domestic   enquiry-Guilt  whether   to      be
established  beyond  reasonable     doubt-Proof  of  misconduct
alone-Whether sufficient,
Words & Phrases ‘hearsay’-Meaning of

HEADNOTE:
The Appellant  was working     as a  Cashier in  a Bank. A
depositor who  had a Savings Bank Account with the Bank came
to the Bank to receive his Pass Book. On receipt of his Pass
Book from  the Counter    Clerk he  complained to     the  ledger
keeper that, on a certain date he had withdrawn only Rs. 500
but a  debit entry  of Rs,  1,500 had been shown in the Pass
Book. The Ledger keeper took the depositor to the Supervisor
and The     Agent and  his complaint  was    recorded.  When     the
documents pertaining  to the withdrawal were examined it was
found that  the depositor had given a letter of authority to
the appellant  authorising withdrawal  from his account. The
letter of authority showed that it was for withdrawal of Rs.
1500  though   there  appeared     to  be     some  interpolation
suggesting that     the figure  of Rs.  500 had been altered lo
the figure of Rs. 1500.
A memorandum  of charge  was served on the appellant by
the Management    respondent No.    I and a disciplinary enquiry
was held.  The Enquiry    Officer submitted his report and his
findings were  that the     appellant had    fraudulently altered
the  amount   in  the  letter  of  authority  given  by     the
depositor, withdrew  Rs. 1500  from the     depositor’s account
and paid Rs. 500 only to the depositor and
228
misappropriated Rs.  1500. In  pursuance of  the enquiry the
appellant was discharged from service.
The appellant  having raised  an industrial dispute the
matter was  referred to     the Industrial Tribunal. Before the
Tribunal the  appellant denied    the charges and pleaded that
as the    depositor  was    not  examined  in  the    disciplinary
enquiry there  was no  legal  evidence    before    the  Enquiry
officer for  finding that he was guilty. Before the Tribunal
the Management    examined no witnesses but produced documents
and relied  on them.  The Tribunal held that on the evidence
before it  the appellant  could not be held guilty as in the
absence of  the evidence  of  the  depositor,  the  evidence
recorded was  ‘hearsay’ and  directed reinstatement  to     the
appellant with full back wages.
The respondent  moved the    High Court under Article 226
and 227 which held that the charge against the appellant had
been established and quashed the award of the Tribunal.
In the  appeal to this Court it was contended on behalf
of the appellant: (1) that the Tribunal exercised its powers
under Section  11 A  of the  Industrial Disputes Act and the
High Court  exercising powers  under Article  226/227 had no
jurisdiction to     interfere with     the award; (2) the Tribunal
rightly refused     to rely  on the evidence which was hearsay;
the depositor  not having  been examined,  and (3)  the High
Court committed     an error  in not  considering    the  receipt
executed by the depositor showing payment of Rs. 1000 to the
depositor.
Dismissing the appeal,
^
HELD:  The      award     of  the  Tribunal  is    vitiated  by
misconception of  the law involved. It erred in holding that
as  Kansal   (depositor)  was    not  examined,     fraud     and
misappropriation on  the part of appellant cannot be held to
be proved  and in  failing to appreciate the confession made
by the    appellant to  the higher officer that he had altered
the amount in figures and words in his own hand. [236 G]
1. In  an application  for a  writ of  certiorari under
Article 226 for quashing the award of an Industrial Tribunal
the jurisdiction  of the High Court is limited. It can quash
the award  when the  Tribunal has  committed an error of law
apparent on  the face  of the  record or when the finding of
facts of the Tribunal is perverse. [233 B]
In the instant case, three kinds of proceedings against
the delinquent    were possible:    (i) departmental proceedings
and  action,  (ii)  Criminal  prosecution  for    the  alleged
misappropriation of  the amount, and (iii) civil proceedings
for recovery  of the  amount alleged  to be misappropriated.
The respondent    adopted the  first course and instituted the
domestic enquiry.  In such  an enquiry    guilt  need  not  be
established beyond reasonable doubt; proof of misconduct may
be sufficient. [234 G-235 A]
State of  Haryana &  Anr. v.  Rattan Singh     A.I.R. 1977
S.C. 1512, referred to
229
2. The  word  ‘hearsay’  is  used    in  various  senses.
Sometimes it means whatever a person declares on information
given by someone else. [235 E]
In the  instant case,  the Tribunal after having made a
detailed reference  to the  evidence of     the witnesses found
that a    complaint was  made by Kansal and that the appellant
confessed that    he had altered the debit authority, but held
That as     Kansal     was  not  examined,  this  was     not  direct
evidence but  was of  the nature of ‘hearsay’ evidence, with
regard to  the fact  whether the  appellant manipulated     the
documents, withdrew  the excess     amount and  misappropriated
it, there  is no  direct evidence  of any  of the  witnesses
except the  appellant’s confession.  The evidence  on  which
reliance has  been taken by the respondent is the confession
and circumstantial  evidence. The  evidence of    Kansal would
have been  primary and    material. if  the fact in issue were
whether     Kansal      authorised  the   appellant  to  make     the
alterations in    the authority letter. But Kansal’s complaint
was to the contrary. No rule of law enjoins that a complaint
has to    be in  writing as  insisted by the Tribunal. For the
purpose of  a departmental  enquiry, complaint substantiated
by circumstantial  evidence is    enough. What  the respondent
sought to  establish in the domestic enquiry was that Kansal
had made a verbal complaint with regard to the withdrawal of
excess money by the appellant. On the factum of complaint of
Kansal the  evidence of     these four  witnessess is direct as
the complaint  is said    to have been made by Kansal in their
presence and  hearing. It  is not  therefore ‘hearsay’.     The
respondent has    succeeded in  proving that  a complaint     was
made by Kansal on the evidence of these four witnesses. [236
A-E]
Subramaniam v  Public Prosecutor  [1956]1    W.L.R.    965,
referred to
3. The  receipt executed  by Kansal  showing payment by
the appellant  of Rs.  1000 to    the former is destructive of
the appellant’s     defence and  on  the  contrary     proves     the
respondent’s case. [236 H-237A]

JUDGMENT:
CIVIL APPELLATE  JURISDICTION: Civil  Appeal No. 495 of
1979.
Appeal by    special leave  from the     judgment and  order
dated the  18th October,  1978 of  the Delhi  High Court  in
Civil Writ Petition No. 1292 of 1975.
R.R.  Garg,   U.R.     Lalit    and  Randhir  Jain  for     the
Appellant.
M.C.  Bhandare, S.A.  Shroff, S.S. Shroff and Miss C.K
Sachurita for Respondent No. 1.
The Judgment of the Court was delivered by
BAHARUL ISLAM J. This appeal by special leave is by the
appellant, J.D.     Jain. who  was a workman and whose services
have been  terminated by the management of the State Bank of
India (hereinafter called the respondent).
230
2. The material facts are these.
The appellant  was working     as a  cashier in the Meerut
City Branch  of the  State Bank     of India. On June 21, 1971,
one Dishan  Prakash Kansal  (‘Kansal’ for  short) who  had a
Savings Bank  account with the said branch of the State Bank
came to     the Bank  to receive 3 his Pass Book. On receipt of
the Pass  Book from  the counter clerk, Kansal complained to
Wadhera who was the Ledger-keeper, that on February 8, 1971,
he had withdrawn only Rs. 500 but a debit entry of Rs. 1,500
had been  shown in  the Pass  Book. Wadhera  thereupon    took
Kansal to the the Supervisor, R.P. Gupta, before whom Kansal
repeated his  complaint. Necessary  documents pertaining  to
the said withdrawal were then examined and it was found that
Kansal had  given a  ‘letter of authority’ (which expression
means, we  are told, the withdrawal application form) to the
appellant on  February 8,  1971 authorising  him to withdraw
the amount  from his account. The letter of authority showed
that it     was  for  withdrawal  of  Rs.    1,500  though  there
appeared to be some interpolation suggesting that the figure
of Rs.    500 had been altered to the figure of Rs. 1,500. The
matter was  then brought  to the  notice of  M. Ramzan,     the
Agent of  the State Bank, before whom also Kansal is said to
have repeated his complaint.
3. Eventually  on September  18, 1972,  a memorandum of
charges was  served  on     the  appellant     by  the  respondent
stating, inter    alia that  in the  letter of  authority, the
appellant altered  in his own handwriting with different ink
the amount  of Rs.  500 to  Rs. 1,500  and thus received Rs.
1,000 in  excess, passing  only Rs.  500  to  the  pass-book
holder,     and   that  he     subsequently,    on  June  24,  1971,
deposited Rs  250 in  the account  of Kansal  to liquidate a
part or     the amount  misappropriated by     him. The  appellant
replied to the charges. He denied the allegations. Thereupon
the respondent    appointed one  Rajendra Prasad as an Enquiry
officer and  a formal  disciplinary enquiry was held against
the appellant.    The Enquiry  Officer submitted his report to
the respondent    on February  13, 1973.    The findings  of the
Enquiry officer     were that  The appellant  had    fraudulently
altered the  amount in    the letter of authority given to him
by Kansal, withdrew Rs. 1,500 from Kansal’s account and paid
Rs. 500     only to  Kansal and  misappropriated Rs.  1000. The
disciplinary authority    on receipt  of    the  report  of     the
Enquiry officer passed the following order (material portion
only):-
231
“2. Although,     the charges  against you  are of  a
serious   nature which would, in normal course, warrant
your dismissal  from  the    service     of  the  Bank,     yet
keeping in view your past record, I am inclined to take
a lenient view in the matter. Upon consideration of the
matter, I    have tentatively  come to  the decision that
your  misconduct    be  condoned   and  you      be  merely
discharged of in terms of paragraphs 521 (5) (e) of the
Sastry Award  read with  para graph  18.28 of the Desai
Award and paragraph 1.1 of the Agreement dated the 31st
March 1967     entered into between the Bank and the State
Bank of India Staff Federation. Before, however, I take
a final decision in the matter I would like to give you
a hearing    as to why the proposed punishment should not
be imposed     upon you. To enable you to do so, I enclose
copies of    the proceedings     of the enquiry and findings
of the Enquiry officer.
3. You  may ask  for a hearing or if you so prefer
show cause in writing within one week of receipt by you
thereof. If  you fail therein, I will conclude that you
have no cause to show in this behalf.”
The appellant  then submitted  a representation to Shri
V.B. Chadha, the Regional Manager of the State Bank of India
on  June   15,    1973.    Shri  Chadha   after  perusing     the
representation of  the appellant  and hearing him in person,
recommended that  the  proposed     punishment  should  not  be
imposed upon  the appellant,  on the grounds that Kansal had
not been  examined as  a witness  and that there had been no
written complaint  against the    appellant.  The     respondent,
however, did  not accept  the recommendation,  and,  by     its
memorandum of  December 7,  1973, discharged  the  appellant
from service  with effect  from the close of the business on
December 22, 1973.
4. The  appellant    then  having  raised  an  industrial
dispute, the  Central Government, by its order dated January
17, 1975,  referred  the  following  issue  to    the  Central
Government Industrial Tribunal at Delhi for adjudication:
“Is  the   management     of   State  Bank  of  India
justified in  discharging from  service Shri J.D. Jain,
Cashier  of   Meerut  Branch,  with  effect  from    22nd
December, 1973? If not to what relief is he entitled ?”
232
5.     Before     the  Tribunal,     the  appellant     denied     the
charges, He  inter alia,  pleaded that    as  Kansal  was     not
examined in  the enquiry, there was no legal evidence before
the inquiry officer for a finding that he was guilty.
The Tribunal framed the following two issues:-
“1.  Whether a  proper and     valid domestic     enquiry was
held by the Bank and its effect ?
2.  Is the management of State Bank of India justified
in  discharging   from  service  Shri     J.D.  Jain,
Cashier of  Meerut Branch  with effect  from    22nd
December, 1973  ? If    not to    what  relief  is  he
entitled ?”
Before  the   Tribunal,  the   Management    examined  no
witnesses but produced certain documents and relied on them.
The appellant also did not adduce any evidence.
On a  perusal of  the evidence  recorded by the Enquiry
officer, the  Tribunal held  that on the evidence before it,
the appellant  could not be held guilty as, according to it,
in the    absence of  the evidence  of  Kansal,  the  evidence
recorded was  hearsay, with  the  result  that    it  directed
reinstatement of  the appellant     with full  back wages    from
22nd December,    1973. The  respondent moved  the High  Court
under Article  226 and    227 of the Constitution of India for
quashing the award of the Tribunal. The High Court held that
the charges  against the  appellant had been established and
quashed the  award of  the  Tribunal.  It  is  against    this
judgment of  the High  Court  that  the     present  appeal  by
special leave is directed.
6. Mr.  R.K. Garg,     learned counsel  appearing for     the
appellant makes three submissions before us:-
(1)  That    the  Tribunal  exercised  its  powers  under
Section 11   A  of the Industrial Disputes Act and
the High  , Court, exercising powers under Article
2261227 of  the Constitution,     had no jurisdiction
to interfere with the award of the Tribunal;
(2)  The Tribunal    in  the     perspective  of  the  broad
contours of  the case     rightly refused  to rely on
the evidence    which was hearsay? Kansal not having
been examined;
233
(3)  Assuming the evidence could be relied on, the High
Court     committed  error  in  not  considering     the
receipt executed  by Kansal showing payment of Rs.
1000 to Kansal and its judgment is vitiated.
7.      In an     application for  a Writ of Certiorari under
Article 226  of the Constitution for quashing an award of an
Industrial Tribunal,  the jurisdiction    of the High Court is
limited. It  can quash    the  award,  inter  alia,  when     the
Tribunal has  committed an error of law apparent on the face
of the    record or  when the finding of facts of the Tribunal
is perverse.  In  the  case  before  us,  according  to     the
Tribunal, as Kansal was not examined, the evidence before it
was hearsay  and as  such on the basis thereof the appellant
could not be legally found guilty.
8.      Before  the    Enquiry     officer,   the      respondent
examined the following witnesses:
Gupta (Witness  1),  Wadhera,     the  Ledger  Keeper
(Witness 2), Mahesh Chander who was incharge of Savings
Bank account  on 8.2.1971 (Witness 3), M. Ramzan, Agent
of the  Bank  (Witness  4),  Sarkar  (Witness  5),     and
Bhardwaj (Witness 6).
Bhardwaj was  a leader  of the  employees’ union of the
respondent. He    did not     support the case of the respondent.
The other  witnesses supported    the case  of the respondent.
Witnesses Nos.    1, 2, 4 and 5 depose that a verbal complaint
was made  by Kansal  in their presence to the effect that he
had authorised    the appellant  to withdraw Rs. 500 which sum
was paid  to him,  but the  entries showed  that Kansal     had
withdrawn Rs.  1,500. Witnesses     Vadhera, Ramzan  and Sarkar
also deposed  that the    appellant had  confessed before them
that he     had made the alterations in the figure and in words
of  the      sum.    The  Tribunal  after  having  made  detailed
references to  the evidence  of the  above witnesses in fact
found, “All  that this    evidence  thus,     proves     is  that  a
complaint was  made by    Shri Kansal  and  that    the  workmen
confessed that he had altered the debit authority. (emphasis
added). Curiously,  however, it     held, “This evidence, by no
means prove  that the workman altered the debit authority to
defraud or  that he  actually  defrauded  or  that  he    mis.
appropriated the  amount of  Rs. 1,000    after paying Rs. 500
only to     Mr. Kansal  from the  amount of Rs. 1,500 withdrawn
from the  bank by  him as it was not direct evidence but was
in the nature of
234
hearsay evidence since it was learnt through the medium of a
third person  and that person was not available.” It further
held, “There  can be  no  hesitation,  therefore,  that     the
enquiry officer     relied on  hearsay evidence  in arriving at
his findings  and it vitiated the enquiry.” It went on, “All
this could  be enough for raising a suspicion only. In order
to be  called ‘proved’    it needed  evidence  which  was     not
there.” It  further observed,  “But the question was whether
it was    done without the consent or knowledge of Mr. Kansal.
There was  no evidence    on the    record to prove it. The only
person who  could speak     about it was Mr. Kansal. He did not
appear before  the inquiry  officer, therefore, there was no
direct evidence     that the change that was admittedly made by
the workman  in the debit authority was without Mr. Kansal’s
consent or  knowledge or  that it  was designed to defraud ”
(emphasis added)
The positive findings of the Tribunal are:
(i)  Kansal  made    the  complaint    as  alleged  by     the
management.
(ii) The appellant     confessed  that  he  had  made     the
alterations  charged     with,    as  alleged  by     the
management,
(iii) By implication it has also found that Rs. 1,000 in
excess of  the original  amount  of  Rs.  500     was
received by  the appellant  as  a  result  of     the
alternations. But  it has  held that as Kansal was
not examined,     fraud and  misappropriation on     the
part of the appellant cannot be held to be proved,
as the evidence was ‘hearsay’.
9.      The learned  Tribunal, it  appears, was obvious of
the fact  that it  was examining  the evidence in a domestic
enquiry, and  not the  evidence in  a  criminal     prosecution
entailing conviction and sentence.
In a  case like  the one  before  us,  three  kinds  of
proceedings against the delinquent are possible .
(i)  departmental proceedings and action,
(ii) original    prosecution     for    forgery     and
misappropriation,
(iii) civil proceedings  for,  recovery  of     the  amount
alleged to be misappropriated.
235
The respondent herein adopted course (i) and instituted
the domestic  enquiry in  which the principle applied by the
Tribunal is  not applicable;  in such  an enquiry guilt need
not  be      established  beyond  reasonable  doubt,  proof  of
misconduct may be sufficient.
The learned  Tribunal has    committed another  error  in
holding that  the finding  of the domestic enquiry was based
on “hearsay”  evidence. The  law is  well-settled  that     the
strict rules  of evidence  are not  applicable in a domestic
enquiry.
This Court     in the     case of  State of Haryana & Anr. v.
Rattan Singh held:
“It is well-settled that in a domestic enquiry the
strict and  sophisticated rules  of evidence under
the  Indian    Evidence  Act  may  not     apply.     All
materials which  are    logically  probative  for  a
prudent mind    are permissible. There is no allergy
to hearsay  evidence provided     it  has  reasonable
nexus and credibility.”
10. The  next question  is,  is  the  evidence  in     the
domestic enquiry really hearsay, as held by the Tribunal ?
The word  ‘hearsay’ is  used in  various  senses.    Some
times it means whatever a person is heard to say; some times
it means  whatever a person declares on information given by
someone else. (See Stephen on Law of Evidence).
The Privy    Council it  the     case  of  Subramaniam    v/s.
Public Prosecutor,  observed: “Evidence     of a statement made
to a  witness who  is not himself called as a witness may or
may not     be hearsay. It is hearsay and inadmissible when the
object of  the evidence is to establish the truth of that is
contained in  the  statement.  lt  is  not  hearsay  and  is
admissible when it is proposed to establish by the evidence,
not the     truth of  the statement  but the  fact that  it was
made. The  fact that it was made quite apart from its truth,
is frequently  relevant in  considering the mental state and
conduct thereafter  of the  witness or some other persons in
whose presence these statements are made.”
236
11.  In the instant case, the alleged misconduct of the
appellant was  that he forged documents, withdrew Rs. 1,500.
1,000 in  excess of  the amount     he was authorised to do and
misappropriated the  excess amount of Rs. 1,000. With regard
to the fact whether the appellant manipulated the documents,
withdrew excess     amount and misappropriated it, there is, of
course, no  direct evidence  of any  eye witness  except the
appellant’s ‘confession’  referred to above. The evidence on
which reliance    has been  taken by  the     respondent  is     the
confession  and      circumstantial   evidence,   namely,     the
authority letter  containing the  admitted interpolations by
the appellant  in his  own handwriting in different ink, and
the addition  of the  digit “I”     before 500. The evidence of
Kansal would  have been primary and material, if the fact in
issue were  whether Kansal  authorised the appellant to make
the  alterations  in  the  authority  letter.  But  Kansal’s
complaint  was    to  the     contrary.  For     the  purpose  of  a
departmental enquiry  complaint certainly not frivolous, but
substantiated by  circumstantial evidence,  is enough.    What
the respondent    sought to  establish in the domestic enquiry
was that  Kansal had  made a verbal complaint with regard to
1) the    withdrawal of  excess  money  by  the  appellant  in
presence of  the four  witnesses,  namely,  Wadhera,  Gupta,
Ramzan and  Sarkar, aforesaid,    against his  advice. On     the
complaint of Kansal, the evidence of these four witnesses is
direct as  the complaint is said to have been made by Kansal
in their presence and hearing; it is therefore, not hearsay.
As the    respondent has    succeeded in  proving  that  a    come
plaint was made by Kansal on the evidence of the above-named
four witnesses, the respondent has succeeded. No rule of law
enjoins that  complaint has  to be in writing as insisted by
the Tribunal.
12.  The learned  Tribunal has  committed    yet  another
grevious error,     in failing  to appreciate  the     confessions
made by     the appellant    ”in the presence of witnesses and to
the higher  officer who     appeared as  witness” (as  found by
itself)     namely,   Wadhera,  Ramzan,   Gupta   and   Sarkar,
aforesaid. The    confessions of the appellant before the said
witnesses were    to the effect that he had altered the amount
in figure and words in his own hand.
The award of the Tribunal, therefore, has been vitiated
by misconception of the law involved in the case.
13.  The last  submission of Mr. Garg that the judgment
of the High Court had been vitiated as it had not taken into
consideration the receipt executed by Kansal showing payment
by the appellant of Rs. 1000 to the former is destructive of
the appellant’s defence. In
237
Our opinion,  this  payment  on     the  contrary,     proves     the
respondent’s case and destroys the appellant’s defence which
was that he had withdrawn Rs. 1,500 as advised by Kansal and
paid the full amount to Kansal.
14.  In our  opinion the  High Court  was fully  in its
jurisdiction in     quashing the  award of     the Tribunal.    This
appeal has no merit and is dismissed. We, however, leave the
parties to bear their own costs.
N.V.K.                       Appeal dismissed.
238

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